FAQs

Are there other products apart from Ginger Drinks?

Yes, we are currently creating new products to be launched soon.  Follow us on social media and continue to visit our website for sneak peaks.

Where are your ingredients sourced?

We partner with local, regional and international farmers for natural and ethically farmed ingredients.

Do you ship overseas?

Yes, we ship all over the world. Shipping costs will apply and will be added at checkout.  We run discounts and promotions all year so sign up for our newsletter and stay tuned for exclusive deals.

Overseas deliveries can take anywhere from 7-16 days.  Delivery details will be provided in your confirmation email.

How long will it take to get my order?

It depends on where you are and whether you are ordering retail or wholesale.

Retail orders will usually take 5 - 7 business days to arrive.

Wholesale orders will depend on the shipping method chosen.  Please get in touch to discuss details.

What shipping carriers do you use?

We use all major carriers and local courier vendors.

You’ll be asked to select a delivery method during checkout.

Can I return my product?

We make our products with the best ingredients available and our hope is that you love our products but we understand if they do not meet your expectations.

Due to the nature of our products (i.e. perishable beverages / food), all sales are final and there are no returns, exchanges or refunds.

Can I sign up for your newsletter?

Absolutely!  Just enter your email in our newsletter registry section at the bottom of our Home Page and you’ll be added to our distribution list.  You’ll be sent updates, exclusive offers and much more.